Key Privacy Principles
A summary of how your data is managed at 7k77
What data we collect
When you open an account and use services at 7k77, certain information is collected automatically or directly from you. The details of this information are described below.
| Data type | What's included | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | At the time of registration |
| Contact information | Mobile Number, Email Address | At the time of registration |
| KYC Documents | NID/passport copy, selfie | During verification |
| Transaction data | Deposit/withdrawal amounts and dates | With every transaction |
| Usage Data | Login time, IP address, device information | Duration of service use |
| Gaming History | Bet amounts, game types, outcomes | Duration of gameplay |
Your full bKash, Nagad, or bank account PIN or password never reaches 7k77. Transaction confirmation is sent directly from the payment gateway — 7k77 only retains a record of success or failure.
How Your Data Is Used
7k77 uses your information for the following purposes only. It is not used for any reason beyond those listed below.
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- For fraud prevention and anti-money laundering
- For customer support and technical assistance
- To deliver promotions tailored to your preferences
- To fulfill legal and regulatory obligations
- For implementing responsible gaming policies
- Platform improvement (anonymized statistics)
For marketing emails or SMS, 7k77 only contacts members who have given their consent to marketing communications — either at registration or afterwards. Consent can be withdrawn at any time.
Who Your Information Is Shared With
7k77 never sells your data. However, in certain specific circumstances, limited information may be shared with third parties.
Who your data may be shared with:
- Payment providers: For transaction verification and processing
- Game Provider: To verify game outcomes (session data only — no name or email)
- KYC Verification Service: For Identity Verification
- Law enforcement agencies: Only Necessary Data Under Legal Obligations
- Gaming License Authority: For Regulatory Audit Requirements
7k77 has a data processing agreement in place with every third-party service provider, requiring them to keep your information confidential. They may not use your data for any purpose outside of 7k77's instructions.
Not to advertisers: Your name, phone number, or email is never sold or leased to advertising agencies or third parties.
How We Protect Your Data
7k77 uses industry-leading technology and practices to protect your data — not just because we're required to, but because we believe every member deserves a safe environment to enjoy our services.
- TLS 1.3 / 256-bit SSL
- AES-256 data encryption
- Two-Factor Authentication (2FA)
- Firewall & DDoS protection
- Restricted staff access policy
- Regular security audits
- Staff privacy training
- Incident Response Plan
If you ever suspect unauthorised access to your account, change your password immediately and contact us at support@7k77.xyz. 7k77's security team will act promptly.
Cookies & Tracking Technologies
7k77 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.
Essential cookies Without these, 7k77's services cannot function properly — they handle things like maintaining login sessions and storing security tokens. These cookies cannot be disabled.
Analytics Cookies This helps us understand how members use the site — which pages they spend the most time on and where they run into issues. All data collected this way is fully anonymized and used solely to improve the quality of our service.
Non-essential cookies can be turned off at any time through your browser settings, though some features may not work as expected as a result. 7k77's mobile app uses local storage instead of cookies.
How Long Your Data Is Retained
7k77 does not retain your data longer than necessary. Retention periods vary depending on the type of information.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction History | 5 Years | Legal obligations |
| KYC Documents | 5 Years After Account Closure | Financial Regulation Law |
| Communication Logs | 2 Years | Dispute resolution |
| Usage logs (IP) | 90 Days | Security Analysis |
Once the retention period has passed, data is securely deleted or anonymized. Information that must be kept for legal reasons is not retained beyond the designated period.
Your Privacy Rights
As a 7k77 member, you have a number of rights regarding your own data. These rights can be exercised free of charge.
To exercise any of the rights above, email support@7k77.xyz or reach out via live chat. Once your identity has been verified, we will respond within 30 days.
Protection of Minors' Privacy
7k77 services are exclusively for users aged 18 and above. We do not knowingly collect or store data from minors.
Date of birth is verified at registration and confirmed again during the KYC process. If a minor has managed to open an account and 7k77 becomes aware of this, the account will be closed immediately and any collected data will be deleted.
If you believe a minor is using 7k77's services, please notify us at support@7k77.xyz. We will take immediate action.
Privacy Policy updates
7k77 may update this Privacy Policy at any time. Members will be notified of any significant changes via email or in-app notification.
Continued use of the service after any changes will be considered acceptance of the updated policy. The "Last updated" date at the top of this page always reflects the most recent revision. Previous versions can be requested from support.
Keep notifications enabled on the 7k77 app to get instant alerts whenever there are significant changes to the Privacy Policy.
7k77's Approach to Privacy
Before registering anywhere online, most people wonder — what will be done with my information? It's a fair question, and 7k77 takes it seriously. That's why this privacy policy has been written in plain, straightforward language rather than legal jargon.
Mobile banking is a part of everyday life in Bangladesh. When making transactions through bKash or Nagad, it's easy to overlook just how sensitive payment information can be. 7k77 takes this seriously — payments are handled through a dedicated payment gateway, meaning your full payment details never reach 7k77's servers.
Many users feel hesitant about KYC verification — the idea of submitting an ID photo can raise concerns about where that information ends up. In practice, 7k77's KYC process is handled through an accredited verification service that confirms only your age and identity. These documents are stored on secure servers and accessed solely when required by a regulatory authority.
A common question is — does 7k77 track my gaming behaviour? Yes, but for two specific reasons only. First, to identify unusual patterns under our responsible gaming policy and offer support to the member. Second, to detect fraudulent activity. This data is never used for advertising or shared with third parties.
Many users also wonder about IP address collection. 7k77 logs IPs primarily for security purposes — to flag login attempts from unfamiliar locations on the same account and to detect multiple accounts. These logs are deleted after 90 days.
Ultimately, 7k77 believes that your data is your asset. We are its custodians, not its owners. Whenever you wish to view or delete your data, we will assist you. Upholding this trust is the foundation of 7k77's Privacy Policy.
General enquiries
Play in a safe environment at 7k77
Your data is secure, your transactions are safe, and your experience is reliable — join 7k77 and enjoy Bangladesh's premier betting platform.
18+ | Terms & Conditions | Responsible Gaming